Help Center

Find step-by-step guidance for your role and Hivelee modules.

Check children in and out

Use the center's enabled check-in method and verify the resulting attendance state.

Use the check-in screen your center provides. QR check-in needs camera access; GPS check-in needs location access and requires the device to be within the center's configured radius.

After submitting, confirm that Hivelee shows the expected checked-in or checked-out state. A repeated scan changes attendance according to the child's current state, so do not scan again while a request is still processing.

If location check-in is rejected, verify device permissions and ask a manager to confirm the center location and allowed radius.