Help Center

Find step-by-step guidance for your role and Hivelee modules.

Parent / Billing & Payments

Pay an invoice

Review the invoice balance and complete its secure online checkout.

Open your family billing area and select the unpaid invoice. Review its line items and remaining balance before choosing online payment.

Hivelee opens a secure provider checkout for online card payment. Complete that checkout once and wait for the result; starting repeated checkouts does not make an invoice settle faster.

If staff settle or adjust the invoice first, an older checkout may stop being valid. Return to Hivelee and refresh the invoice to see its current balance.